FAQs

Tell me about Cheyna Dot.?

  • Cheyna Dot. was started in South Africa by squash player Cheyna Tucker. It has become known as a leading brand in fresh, feminine styles for tennis and squash, with expansion this year into golf and general activewear.
  • Cheyna Dot. is coming to Australia in 2021! We will have a limited number of the very best designs available for our Australian customers.
  • We plan to expand soon, so tell us what you would like to see in Australia.

What is your mission?

  • Our passion is bringing you the very best activewear, that looks amazing, flatters your body and helps you move on the court, track or wherever.

How long will my order take to deliver?

  • Your delivery should arrive within 10 days in most instances. All our clothing is made in South Africa, so if your item is made to order, then it can take four to six weeks to ship to your address.

Can I return an item?

  • Of course! If you're not happy with it, then please return it, with tags on and in the bag, to 5 Shout Pl Pearce, ACT 2607.
  • All we ask is that you tell us what's wrong - you can email us at info@cheynadot.com.au or message us via Facebook @CheynaDotAU.

Something's wrong with my order. What can I do?

I'm tall. Can you do longer versions?

  • Yes. Our Grey and Mint Dress and Navy Summer Racerback top both come in longer versions. These add 3cm to the normal length.
  • Just bear in mind that this may need to be shipped from South Africa, so your order could take an extra four to six weeks.

What about bigger versions or kids sizes?

  • While our standard offering or new styles is S, M, L and XL, we can also cater for bespoke orders in different sizes. Most of our ladies designs are available in girls sizes 7/8, 9/10, 11/12, and ladies sizes XS and XXL, in addition to S, M, L and XL.
  • Let us know what you're after and make sure you allow an extra four to six weeks for your kit to arrive.

Can you do custom designs for our team?

  • We can do custom design for teams, which will help make you and your teammates look amazing - together!
  • Just bear in mind that all our clothing is made in South Africa, so if your item is made to order, then it can take four to six weeks to ship to your address.
  • Contact us to let us know what you're after.

Do you have a men's range, golf wear or activewear for other sports?

  • We don't currently have a men's range or golf clothing available in Australia for immediate shipping.
  • However, we have plans to expand soon, so tell us what you would like to see. This could include additional courtwear, ranges for men and kids, golf or general activewear.

What are your shipping costs?

  • Our activewear is exclusively designed and made in South Africa, so it does take a bit of shipping to get across the Indian Ocean, however, we have minimised these costs as much as we can.
  • Our shipping costs charged to you are normal Australian shipping costs, generally $10 to $15 within Australia.

Do you ship outside of Australia?

  • Most of our customers are from within Australia.
  • However, feel free to contact us if you are living outside Australia and are keen to wear Cheyna Dot.
  • Our flagship online store is in South Africa, so if you live there, have a look at www.cheynadot.co.za.